Services

We can provide you and your neighbours with a wide range of services to support you in living comfortably in your home and community.
It’s our job to understand your requirements. We always begin with a site inspection which will inform the maintenance plan for your building – there is no charge for this or any of the subsequent inspections.
If you would like to invite us to your residents steering group, that’s a great way to agree our priority activities to ensure your building’s upkeep and security.
We will work with you and your neighbours to bring together the right property factor service you want.

Access your online Property Factoring Account

24/7 online service with real-time updates and real-time invoicing. No need to wait until month or quarter end to find out your costs.

24/7 Communication with a real person

Our team are available 24/7. You can expect regular contact with your assigned Property Manager and their support team. We look after our people properly, so you can also expect continuity with your dedicated point of contact.

Planned Preventative Maintenance

As well as responding to everyday repair requests, we will work pro-actively to identify and deliver lasting communal repair solutions.

Communal Buildings Insurance

When insuring your property, it is important to understand the true re-instatement value of your building. This exercise is called a Reinstatement Cost Assessment – the recommended frequency to repeat these is 5-yearly. This critical diligence is not expensive but instructing a skilled specialist (chartered building surveyor) is crucial to the process.

Switch to 91BC

Did you know that following the Scotland Factoring Act (2011) it is extremely easy to switch your factor, very much like switching your electricity or gas supplier?

Invite us to your residents meeting and we will show you how we can reduce your current factoring costs, deliver a great service and put a smile on your face in the process.