Like most start-up partnerships, 91BC was founded by friends. Doug MacSween and Scott Ferguson met whist studying in Glasgow in 1991 and have maintained a strong friendship ever since. In recent years, Doug and Scott have managed many complete renovations and had more than a few heated debates with factors along the way. Common sense told them that the right idea was to build a team from their extensive network of contractors and launch a modern, effective property management service. From that "lightbulb" moment, 91BC Property Services Ltd was born.

Doug MacSween

Doug MacSween

Commercial Director and founding partner

Doug is Commercial Director of 91BC Property Services. His key responsibilities are to manage the administrative, financial, legal, compliance, marketing and communications, and partnerships aspects of the business. After a successful career in industry culminating in several senior leadership roles, Doug formed 91BC Property Services with Scott to complement their existing property development business, also called 91BC.

Scott Ferguson

Scott Ferguson

Technical Director and founding partner

Scott manages our network of contracted suppliers and oversees all operational activity. His strengths lie in his knowledge of construction/renovation methods and the associated costs. He has extensive experience of construction projects, overseeing multi trade workforces, and limiting problems through careful planning and proper scheduling.

Craig Bruce

Craig Bruce

IT Director and partner

Craig is our IT director and is responsible for our web site and our Community portal. Security of our customer data is his top priority and he ensures that we only process and store the minimum required to run our portal. He drives our risk and issue management and also maintains our business continuity plan. He has over 20 years’ experience in the IT sector managing teams that deliver technology projects and support services.

Hannah Lough

Hannah Lough

Property Manager

Hannah has been working in property managment for over 2 years. Her previous role was in property letting where she would ensure both landlord and tenant expectations were met by proactively addressing even the smallest issues at the earliest opportunity. She's passionate about getting things right first time and will always investigate all the available options and choose the best one.

Dom Townsend

Dom Townsend

Property Manager

Dom is newest member of the team. He joins us with a wealth of project management experience gained at large corporates predominantly in the IT sector. 20 years of customer facing experience in a range of management roles make him an ideal addition to the team. Dom enjoys working with the owners to ensure 91BC maintains its high standard of work, and great customer service. Dom will also work with Paul, managing project work on a variety of sites.

Lauren Spence

Lauren Spence

Property Manager

Lauren has vast experience in customer facing roles and putting the customer first is at the heart of everything she does. She's not happy if they're not happy and she isn't heading home until she has sorted the problem. She is new to property industry but learning so fast we'll have to update this bio again next week.

Paul Callander

Paul Callander

Service Delivery Director

Having over ten years’ experience in the property management sector, Paul is responsible for managing the Service Delivery Team's activity – from the delivery of maintenance works, to the initiation, planning and delivery of major projects through liaising with customers, contractors and service providers, to deliver them on time and to specification.

Alvaro McIntosh

Alvaro McIntosh

Senior Financial Controller

Alvaro has responsibility for our finance function, payment processes, credit control, and internal accountancy practices at 91BC. A graduate in Real Estate Management from Heriot Watt University, and in Accounting and Finance from Edinburgh Napier University, his priorities are to ensure the safe and accurate processing of our customer transactions and the accurate reporting of cost.

Francesco Mele

Francesco Mele

Assistant Finance Controller

Francesco is responsible for the management of billing, payments and other financial obligations on behalf of our customers and suppliers. He is the go-to for all enquiries queries relating to finance matters, including supplier invoices, insurance payments, customer payments, account balances and share apportionment.

Susan Douglas

Susan Douglas

Client Services Executive

Susan is responsible for the onboarding of new customers, land registry process, coordination and qualification of communal buildings insurance and associated administration to allow us to launch services on time and ready to deliver.

Chiara Matzutzi

Chiara Matzutzi

Client Services Executive

Chiara is responsible for arranging all insurance policy renewals, managing our customer inbox and provides cover for our property managers when they are on leave.

Ian Boyle

Ian Boyle

Repairs and Maintenance Foreman

Ian is responsible for delivery of routine and adhoc maintenance services. He is certified in a variety of disciplines and of course is adequately insured to conduct works at your property. He has 30 years’ experience in buildings management and repair and if there is a tool needed for a job, Ian will have it. He also knows his way around a roll and square.

John Craig

John Craig

Non-Executive Finance Director

John has joined the 91BC in a Non-Executive capacity, with the aim of assisting the team in the delivery of long term, stable growth. John brings over 20 years’ experience of assisting a range of high growth SMEs with their specific corporate finance needs, coupled with extensive business advisory services.

Jamie Mathewson

Jamie Mathewson

Legal Recoveries Manager

Jamie has over 30 years experience in revenue management, credit control and litigation.

He manages the aged receivables portfolio from initial default to successful litigation should it be required whilst upholding 91BCs ethos of putting the customer first throughout the recovery process.