If you are not a 91BC customer we do not collect any information about you unless you fill out the 'contact us' enquiry form in which case we will hold your name, email address, mobile number and details of your enquiry. We will only keep this information for the time it takes us to respond to satisfy your query. If this query then initiates a consultation period where you and other owners are considering 91BC to factor your building we may gather and retain other information you supply us to support an effective bid to provide factoring services. Should it be the case that 91BC does not then become your factor then this information will be deleted.
In order to enable the provision of factoring services to our customers we retain the following information.
All payments to 91BC will be processed by a third party credit/debit card processor – Stripe. Stripe encrypts all payment transactions. All such transactions will be governed by the Stripe privacy policy at https://stripe.com/gb/privacy
All direct debit payments to 91BC will be processed by a third party direct debit processor – GoCardless. GoCardless encrypts all payment transactions. All such transactions will be governed by the GoCardless privacy policy at https://gocardless.com/legal/privacy
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide factoring services to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@91bc.uk or by mail at 91BC Property Services, Garscadden House, 3 Dalsetter Crescent, Glasgow, G15 8TG