Welcome to 91BC - the modern property factor

Property Factors – Project Managers - Chartered Surveyors

Covid-19 Coronavirus - Message to Customers (26/03/20)

Every day the coronavirus brings about new developments and our thoughts go out to those who are directly and indirectly impacted.

Our primary concern is the safety and welfare of our customers and our colleagues. While ensuring as far as possible that business continues with minimal disruption, we will still strive to meet our obligations. We have a robust business continuity protocol which was executed in advance of the government directive of 23/03/2020. In summary, and in accordance with advice from the Scottish Government and NHS Scotland we have ensured:

  • That customer communication is not compromised, and that we can still deal with your requests via our ‘Community’ web portal, or via telephone on 0800 689 0675 or Email.
  • That our contractors are observing social distancing at sites where we deliver services.
  • That service is not compromised by staff no longer sharing an office space; daily all-staff calls take place to monitor and adapt to the situation.

Unfortunately, maintenance work that is clearly non-essential will be impacted. However, where building integrity or security is compromised, or an emergency occurs we will risk assess each situation and proceed if it is safe to do so.

Gardening services and window cleaning should continue as per specific government advice. However, our main cleaning contractor has currently stopped all activity and is seeking guidance from the government.

We will continue to pursue Covid-19 government advice on all aspects of our service and will provide updates here when changes occur. Of course, and when safe to do so, services at your property will continue.

If you have any questions, or any concerns about anything we or are contractors are doing, please get in touch and we will answer as quickly as we can.

About 91BC Property Factors!

91BC is a young, dynamic and reliable property factoring company with offices in Glasgow and Edinburgh.

We bring years of varied knowledge and experience together to produce a dedicated, enthusiastic and driven team. Here at 91BC property factors, we ensure that both commercial proprietors and homeowners will receive the best property management service possible; without exception.

Action...when you need it!

We know that if you say URGENT, you need action from your property factor IMMEDIATELY. Not after lunch, or tomorrow, or next week when Jimmy the plumber returns from his holiday.

Our tradesmen are available 24/7 for when those real emergencies occur.

When you log an emergency repair with 91bc property factors, a member of our property management team will liaise with the right trades to solve the problem, whatever time of the day or night. Safety is key, and safety can never wait until morning.

Real-Time Progress Updates

Come on guys, its 2020! You don't really want to communicate with your property factor by writing a letter. As a 91BC customer, you can use our web portal to report issues or request maintenance.

You can also view and approve proposals and costs, check the schedule and status of jobs as they literally happen on the ground. And of course you can view your account and make secure payments.

Our teams in Glasgow and Edinburgh are also very good at answering the telephone and returning your messages. In our world, that's just basic good manners.

Property Factor Services from Property Professionals

Building is our love. Our passion. Our livelihood. We have been rescuing tired old houses and making them safe again since the last century.

Along that journey we have built a trusted network of quality tradesmen and contractors who we have used time and time again to get the job done.

We created this company because we were bored - bored of waiting. Sound familiar? Call us today. Changing your property factor is as easy as changing your pants.

For The Digital Age. Not The Stone Age

Our mission is to provide a dynamic,customer-driven property factoring service which home-owners and residents will want to engage with.

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What makes us different from other factors? Well, like you we operate in the 21st century where access is available in real time online – you don’t have to wait on the post arriving.

How do I change factor?

It's as easy to change factor as changing your gas or electricity supplier. Read our guide on the steps you need to take and how we will help you through every step of the way.

Unhappy with your factor?

Like lots of people in Glasgow, Edinburgh and throughout Scotland, we were. So we decided to do something about it.

Common Buildings Insurance

Are you part of a multi-dwelling building? If you do not have common buildings insurance then please read our FAQ?

Factoring Legislation

Know your rights. View or download government legislation.